Privacy Policy
How we protect and use your personal information
TravelDisney.co.uk provides travel consultancy and advice services only. We do not sell flight bookings, holiday packages, or provide ATOL protection. This privacy policy covers your use of our consultancy services and website.
1. Information We Collect
We collect information that you provide directly to us when requesting a consultation, contacting us, or using our services. This may include:
- Full name and contact information (email, phone number, address)
- Travel preferences and destination interests
- Communication history and consultation notes
- Website usage data and preferences
- Any other information you choose to provide
Note: As we are a consultancy service only, we do not collect passport details, payment information for bookings, or travel document information for flight or holiday bookings.
2. How We Use Your Information
We use your information to:
- Provide travel consultancy and advice services
- Schedule and confirm consultation appointments
- Send consultation confirmations and follow-up information
- Respond to your inquiries and provide customer support
- Send marketing communications (with your consent)
- Improve our services and website experience
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information to third parties.
We may share your information with:
- Service providers who assist us in operating our business (e.g., email services, scheduling tools)
- Professional advisors (e.g., legal, accounting)
- Government authorities when required by law
Important: As we are a consultancy service, we do not share your information with airlines, hotels, or travel suppliers for booking purposes. Any bookings you make with third-party providers are subject to their own privacy policies.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data transmission is encrypted using SSL technology.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including for legal and accounting requirements (typically 7 years). Consultation records may be retained for quality and training purposes.
6. Your Rights
Under UK data protection law, you have the right to:
- Access your personal information
- Rectify inaccurate information
- Request deletion of your information
- Object to processing of your information
- Request restriction of processing
- Data portability
- Withdraw consent at any time
To exercise any of these rights, please contact us using the details in Section 11.
7. Cookies
We use cookies to enhance your browsing experience and analyze website traffic. For more information, please see our Cookie Policy.
8. Marketing Communications
With your consent, we may send you promotional emails about our consultancy services, travel tips, and industry insights. You can opt out at any time by clicking the unsubscribe link in our emails or contacting us directly.
9. Children's Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
10. Third-Party Links
Our website may contain links to third-party websites (e.g., airlines, hotels, travel providers). We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
11. Your Consent
By using our website and consultancy services, you consent to the collection and use of your personal information as described in this privacy policy. You may withdraw your consent at any time by contacting us.
12. Contact Us
If you have any questions about this privacy policy, your data rights, or wish to exercise your rights, please contact us at:
Email: info@traveldisney.co.uk
Phone: 020 8081 4323
Address: Office 749, 85 Dunstall Hill, Wolverhampton, WV6 0SR
Important Notice:
TravelDisney.co.uk is a travel consultancy service only. We do not provide flight bookings, holiday packages, or ATOL protection certificates. This privacy policy applies to our consultancy services and website usage. For any third-party bookings you make, please refer to the privacy policies of those providers. Last updated: June 2026. This privacy policy complies with the UK General Data Protection Regulation (UK GDPR).
How We Use Your Data:
- ✓ To provide consultancy services
- ✓ To schedule consultations
- ✓ To send service communications
- ✓ To improve our services
What We Do NOT Do:
- ✗ Sell your personal data
- ✗ Share data with airlines/hotels for bookings
- ✗ Collect passport or payment details
- ✗ Use data for unauthorized purposes
Frequently Asked Questions
Do you share my data with airlines or hotels?
No. As we are a consultancy service, we do not share your data with airlines, hotels, or travel suppliers. Any bookings you make directly with providers are subject to their own privacy policies.
Do you store my passport information?
No. We do not collect or store passport details as we do not process bookings. We may advise on passport requirements but do not retain this sensitive information.
How long do you keep my data?
We retain your personal information for as long as necessary, typically up to 7 years for legal and accounting purposes. You can request deletion at any time.
Can I request my data be deleted?
Yes. Under UK GDPR, you have the right to request deletion of your personal information. Please contact us at info@traveldisney.co.uk to make a request.