Privacy Policy
How we protect and use your personal information
1. Information We Collect
We collect information that you provide directly to us when making a booking, requesting a quote, or contacting us. This may include:
- Full name and date of birth
- Contact information (email, phone number, address)
- Passport details
- Payment information
- Travel preferences and special requirements
2. How We Use Your Information
We use your information to:
- Process your bookings and provide travel services
- Send booking confirmations and travel documents
- Respond to your inquiries and provide customer support
- Send marketing communications (with your consent)
- Comply with legal obligations
3. Information Sharing
We share your information with:
- Airlines, hotels, and other travel suppliers to fulfill your booking
- Payment processors to handle transactions
- Government authorities when required by law
We do not sell your personal information to third parties.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including for legal and accounting requirements (typically 7 years).
6. Your Rights
Under UK data protection law, you have the right to:
- Access your personal information
- Rectify inaccurate information
- Request deletion of your information
- Object to processing of your information
- Request restriction of processing
- Data portability
7. Cookies
We use cookies to enhance your browsing experience. For more information, please see our Cookie Policy.
8. Marketing Communications
With your consent, we may send you promotional emails about special offers and travel deals. You can opt out at any time by clicking the unsubscribe link in our emails or contacting us.
9. Children's Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16.
10. Changes to This Policy
We may update this privacy policy from time to time. The updated version will be posted on this page with a revised "last updated" date.
11. Contact Us
If you have any questions about this privacy policy or your data, please contact us at:
Email: privacy@traveldisney.co.uk
Phone: 020 8081 4323
Address: Office 749, 85 Dunstall Hill, Wolverhampton, WV6 0SR
Last updated: January 2024. This privacy policy complies with the UK General Data Protection Regulation (UK GDPR).